On the 27th November my cell number was allocated to another person who is on a contract.. I was on prepaid with BIS and airtime on my phone. the BIS just stopped working at 14h00 and when I called MTN's 173 number, i was told that I have to sort it out with Nasua Mobile. I called Nasua Mobile who ...
I am absolutely shocked at the service of MTN. I have been with MTN for 15 years and have always had great service. Every time I go into the shop at Fourways Crossing there is never ever any stock of ANYTHING and the staff can never ever be of any assistance. Its the usual shrug of the shoulders ...
Still no feedback on my previous query... and I was also billed R1700 on Data usage, and when I requested to know what the billing was for, I was told that I need to pay R21... So not only are MTN potentially from me, but they are trying to rob me for an extra R21., ... This is TRULY Disgusting!!! ...
Ottery mtn is the worst, infact mtn in general is the worst cellfone network, after upgrading to a new fone they inserted the old hollow sim card into my old fone which bend the sim card track when i tried to remove it, they refuse to take responsibility and is now saying the fone cant be repaired, ...
My phone was blocked by MTN for not paying last month, one of the consultants called me w.r.t when I'm making payment neverthless he ended up telling me that my contact ended in APRIL. No one informed me only after 8 months someone tells me this and he told me that its my duty to cancel my ...
My Samsung Galaxy S4 battery gave me problems so I visited MTN in Plettenberg Bay Reges told me that the will have to send it in and it would take up to 2 weeks before I will get it back. Option 2 buy a new battery priced at R800.(just bought the phone 4 months ago). This may be standard MTN ...