Okay so MTN is a great service provider in my books. Free airtime, free data, great deals, ridiculously low billing, they are the best. Yet now comes the sad part. MTN Insurance. I purchased the Samsung Galaxy Note 3 as soon as it came out from MTN for my upgrade (I didn't cancel my contract ...
MTN allowed a company called Mira networks to illegally deduct money from my account for something i never agreed/subscribed to. When becoming aware of this actions by both companies, Mira and MTN, i stopped the " subscription " and demanded my money back from MTN. A month has passed and ...
I have being trying to take out a MTN contract for more than a month now, it seems that the staff are very unfriendly and not helpful. My 1st issue came when I ordered the Nokia Lumia 920 VIA MTN direct, the phone arrived and never worked. I had to then take it to a service centre where the lady ...
I'm so not impressed with MTN and their pathetic service, clearly having so much customers has thrown good customer service out the window. The agreed debit order date is the 1st of each and if the 1st is over a weekend or a public holiday the debit order goes off on the first working day of that ...
I HAVE BEEN A LONG STANDING CUSTOMER OF THIS BRAND SINCE (1997) NEVER HAD MAJOR PROBLEMS OR WHEN I HAD IT WAS SORTED, SO THANK YOU MTN., I AM JUST SADDEN THAT EVEN WITH MY LONG SUPPORT OF THIS BRAND VERY LITTLE IS GIVEN BACK. MY CONTRACT IS UP FOR RENEWAL AND I WENT INTO MY LOCAL BRANCH TO FIND OUT ...
So some called "Mantoa", who doesn't even care to mention his surname, position or credentials responds in a pathetic after-the-fact nothingness. His response only further proves the lack of professionalism MTN adhered to. Assuring me that they do not wish to cause me frustration means ...