I am a pre paid customer of MTN and spend R1000 per month on calls. On converting to contract phone my application was declined even though a vehicle was financed by ABSA December 2012 to the value of R300 000.00, for which i am paying R500.00 p/m. How is it possible? Its beyond me. ...
To whom it may concern, Late October round about the 20th last year I applier online to MTN Direct for a TOP UP CONTRACT. When I was on the phone with Mr Emile Bezuidenhout, the consultant I asked him several times to make 100 % sure that I am contracted exactly for what I applied, which is the TOP ...
Since mid-December we have been battling with the cellphone reception in Sundra. We are getting a GPRS signal. I complained on the 22/12/12, 31/12/12, 8/1/13 and again 14/1/13. I was told on the 14/1 that a technician had completed the job at 10:13 that morning, and immediately informed the ...
I fail to understand that I have to wait 3 weeks for MTN to receive stock Shaun told me that I was 3rd on his list and he would phone me as soon as MTN received stock of the IPhone 5 64GB I called the call centre now and was informed from lerato in retentions department that they received stock ...
Trying to upgrade since Friday 11 January 2013. Spoke to Mpho and told him that I would call back in ten minutes in order for me to decide which handset I wanted. Called back a few minutes later and the lady that answered would not assist even though Mpho was not available and told me that she ...
I am sick to death of MTN's arrogant service! Every month I have to fight to receive my invoices and statements! For the last 4 months they have not been emailed to me, I am unable to pull them off my MTN Active Account online (only goes until November??). I got cut off when I went through to ...