AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - I have to call to correct their mistakes | #9243

Mtn
I have to call to correct their mistakes

My bill was corrected for Nov-Dec billing as I was charged out of bundle rates for data even though I had a 1gb data bundle. (It was loaded but not activated) Now the same has occurred for Dec-Jan billing and I have to call them again. I need to know that the matter is been rectified and that MTN will not debit my account with a higher, incorrect amount and then credit my contact account. Incorrect amount of money being debited from my account is!

Date:

Company: Mtn

Country: South Africa   City: Call centre

Category: Telecommunications

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