For the last 6 months and more we as complex have very little to non- excisting reception from our local server tower. i am a Mtn client and they keep on telling me the ae wotking on repairing the tower and will be running soon, six months is not soon. i must leave my premisess to go and make a ...
I had some issue with a handset in last year. I went to the MTN Zevenwacht store where some smart as first tried to spin me some story and had bad attitude. Then a few days later I went back and had the oppertunity to deal with Rory. He restored my faith in MTN as I was edging the decision to just ...
I have accumulated over R 8000 worth of airtime in two years. Primarily because of the bad reception, network not available and constant dropping of calls. It got so bad that I would rather drive to someone than try to phone. The contract is up for renewal and I want to migrate to a cheaper ...
I have several contracts with MTN. I got a new one the other two days ago. But for some reason, Aviwe Mateza does not RICA the sim NOR did she tell me that I still need to do it. So now I have a number which is blocked on a phone I cannot use. MTN has RICA'd me before, so they have all the ...
I have applied for a new contract on Friday, the lady who assisted me stated she will contact me with an answer. Knowing how eager one is when you apply for something new you want feedback sooner than later. On Saturday I phoned 808 to find out whether the contract has been approved & they ...
I think MTN should review their way of managing customer. They are making mistake, and the clients must paid for those mistake. You asked to remove a package from you account, they said they did (Ref Number: 5755473), but keep charging you, and when you complain, they send an email saying they are ...