Hi, I have been waiting for my phone, sim card and contract delivery from MTN since thursday 17 January 2013, they phoned me on thursday late afternoon to tell me they will not be delivering it to me that day and they will deliver it to me on friday. I told them that i have meetings the whole ...
I took out a contract with mtn for the 98.00 deal with a 100.00 free airtime and once airtime is up I will top up myself. to my disbelief a statement was sent billing me with a 506.00 amount as this was a contract which was "OPEN" but I made it clear what I wanted. This Granny person ...
Hello loutervosloo, Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers. Kindly note that we have tried calling you on the number provided to ...
I have an issue with my cell phone - I use it for private and business but it is giving up on me. I know I can upgrade some time in the near future. My contract renewal is June but I know MTN lets you upgrade a bit earlier. i contacted Customer Services in October - they just said June is my ...
This is the second time complaining about MTN in a matter of weeks Afetr waiting for 16 days to receive a samsung tablet, the simcard wouldnt work, it was incorrently Ricad, although it showed on the MTN SYSTEM as Ricad, the tablet wouldnt accept it. i had to wait for three more days to find the ...
I bought 2 Sony Xperia GO supposed to be water resisstant phones on contract. The one phone after taking it out of its packaging I have tested in a bowl of water nothing happened the other one I gave to my girlfriend at that time her phone kept for two weeks and as she also wanted to test the water ...