I took out a contract with MTN in December of 2012. From the get go there were some issues with the porting and the BIS services. Around the 14th I get an SMS to say that My airtime has come through, I check, it says R0. I loeave it for a day and check again R0. I have called numerous time and even ...
Phone was delivered after a few calls was made to change the delivery address, now someone else signed for my delivery, and i still dont have my phone. I did call the callcentre but does not get joy. The Call centre was called on the 24th Dec '12, 28th Dec '12, 31st Dec '12. they even called me to ...
Mr Tumelo Kgwale assisted with an insurance claim. Very efficient, helpful & professional. He also gave service after the call via email. Very pleased with the service received. ...
After my phone fell in water, my insurance requested a damage report to determine repaires/replacement. Thinking that I would take it to the most reputable provider and also my service provider, I took it to MTN Randfontein (Microzone) on 03/01/2013. I was then explained that it could take between ...
Since the 11/01/2013 I have had issues with my uncapped light internet connection. I attempted to contact the MTN SP via 1555 today. After going through the voice prompts twice, The line was dropped both times with a statment of "Ivalid Key"..I would really like to get this issue sorted ...
I purchased a blackberry 9900 on contract, 2 months into the contract the headset's speaker became faulty and it made it difficult to hear the person on the line speaking to you. I had it returned as I understand defects do happen, this is where it all went wrong. The turn over time was 4 weeks ...