I upgraded my contract in November 2012 and according to the new contract, I am supposed to receive 250 Mb of data and R 350 airtime. I been receiving the airtime for the past two months but have received no data. I called Mtn this morning and "according" to their records, I have not ...
I have the contract for R100 airtime, 25 sms's and 10 mb bundle every month. since last month my airtime vanishes the moment i get the notification sms. I called the sevice department last month and they said i was subscribed to a service i did not even know of, she said she would cancel it. So ...
Sent my handset in for repairs to MTN Musgrave (shop 309 level 3) on 30 December 2012, still havent received handset after 3 weeks.i was told by HVRC that theres no stock of the handset when i called in. They could have had the courtesy to call me and tell me earlier so i could understand.for the ...
Please refer to my complaint logged ref no1629754 and Get closure ref no 63102. ...
I am in the final month of my contract. I was billed the usual R379 for my subscription, which I paid on Friday 18th January 2013. When I logged on this morning I see that I have been billed twice. Please rectify this as well as confirm that my contract will be terminated as of the 23rd Janurary ...
Firstly I get a surprise when I check my balance today seen its the 21, I should be getting monthly airtime then its short by R25. I called the call centre to find out why, all I got was Bad attitude & poor service, they told me it because of VAT 14%, but this VAT is shown on my statement, then ...