I upgraded my contract in the middle of the month, but I was charged for a full month, my bill was not pro-rated. this caused my line to be continuously suspended. I would like my account credted with the charges. ...
Thanks for responding to my complaint Wenzile. I have emailed all the relevant documentation as requested and still no reply or a courtesy email to say you have received it over a week now... By the way as per my contract that I have thanks to East rand mall branch. Took then less than 5 min to get ...
I mean, what could the Technicians seriously be trying to do for /-12 days without devising a solution and it's not as if this is a new issue with MTN. Ironically, the quota monitor is working 1000% fine and get's to turn away your e-mails and you have no way of getting the ones filling up your ...
MTN- you are beyond belief. After the shocking downtime and problems that have been experienced with mtnloaded email lately you have the absolute cheek to inform your users that the service will not be able to be accessed via Outlook. This information I received via the 1555 call centre. Your email ...
REQ:1657170, my original complaint has not been addressed, could a more competent person get involved as you guys are very good to debit my account monthly, but not willing to assist. Firstly I requested my itemised billing for November 2012, which I have not received to date. Secondly I purchased ...
I've had trouble with my MTN number since October 2012. I've been to 3 MTN shops, lodged numerous internet complaints and must have phoned them at least 10 times, but to no avail. I cannot retrieve my voice messages and at certain times when someone phones, it says my number is invalid. I've had no ...