My son was due for an upgrade in mid January 2013 and we contacted MTN Kollonade for the re-newal. On the 24th Jan 2013 my number, 083 had a message that sim regristration failed. We contacted 808 who informed me that my number was migrated to data contract. We approached MTN Kollonade who informed ...
My phone got, i called the 173 number, after going through all the options, i cant find an option to block my blackberry.. no option to even speak to someone, called 0119123000 - found on mtn group website... explained situation, got put on hold for 10mins, called again, got put through to the ...
My mobile phone contract ended in October 2012. There was no contact to ask if I would like to upgrade but worse yet MTN has continued to bill still (January 2013) for my iphone that was paid off last year and well as charging me for the PROMO SERVICE FEE even though the phone is paid off. I had to ...
In Dec I went into the Canal Walk branch of Mtn and requested that at the end of my contract with Mtn my number is migrated to prepaid. This was attended to by Vicki Deklerk. I left the store with the impression that on the 24th of January I would no longer have a contract running with Mtn. After ...
On the 16th of January my cell phone contract was upgraded by MTN Direct. My complaint is not about the process but just a few points. The consultant asked for my MTN pin which I gave her - this was suppose to bypass all the other security questions. She nevertheless asked me each and every ...
On 25 January 2013 I purchased an internet bundle from MTM Longbeach Cape Town After going through a procedure at the shop I was informed that the product was ready for use all I had to do was to plug it into my computer. I did this only to be informed that the Number which was not supplied to me ...