Hi MTN I would like to know why MTN refuses to hand over copies of false contracts created on my name? Why would I the consumer not be allowed to have copies of these contracts and recordings made for legal purposes? Why would MTN withold my rights as a consumer to information they supplied the ...
Good Morning, My business partner's telephone was on Saturday. We immediately stopped the SIM card with MTN. We also asked the operator to confirm when the last call was made and to which number. We requested the same of text messages sent. A text message was sent after the occured. During the ...
Charged for old product when upgraded on the 4th of January, sitting with an excessively high bill. Shortly after being upgraded connection was blocked - called call centre (round abouth the 7th) confirmed account was on uncapped lite re-activiated account and so should not be blocked. Received ...
I submitted a claim 22/01/2013 stil no feedback. Called the call center the number doesnt work of a landline - Im putting in a claim for my cellphone, I have to call of a landline?!?!?! The FAX number they give you on the claim documents mean nothing as I went to a service provider shop in Menlyn ...
I have not had access to use my airtime or data which is deducted from my account every single month. It has been unable to connect for the past 4 months. I have contacted the call centre hold on for hours only to be cut off for no reason without even getting through to a consultant. I have gone ...
MTN, seriously. This is the THIRD time complaining on Hello Peter about the same thing. Every time you fix the problem and then 6 months later its the same thing happens again. Why do you stop emailing me by statement and itemized billing? I refuse to allow any debit order to go off to you until I ...