I applied for contract Wi-Fi Router Samsung Smart TV 40" 3D Skype Camera on 05 Dec 13 and was told approval takes about 24hours. On 11 Dec 13 I had to enquire whether it was approved and it has been approved but I was never informed. The TV was delivered on 09 Jan 14. My concern is that the ...
I am utterly disgusted with MTN's service since August. I have gotten nowhere with most of the things. I filled in the form on the MTN Website around the 30th Dec 2013 [URL Removed] To date I have had no communication from MTN regarding my query, I spoke to someone in the coverage department ...
I have been with MTN for 20 odd years and over the past number of years have received my Itemised Billing via Email with no problem. However for whatever reason, the last Billing I received was on 23 Aug 2013. I have queried this via Email and have received promises on a regular basis that they ...
I have for a long time now (November 2013) tried to correct my cellphone account as I have been overcharged on my cellphone upgrade for two months. While the upgraded package was corrected and it now reflects the correct package, the overcharge of my account has not been corrected. I have been ...
Hi I took out a new contract with MTN today for a Samsung S4 mini with LTE its sad to say that the quality of the MTN network in our area is just a bad as it was years ago. I called out a MTN technician in 2012 who tested the voice and Data network who promised to improve the quality of the network ...
I bought a compact laplop in August 2012 through a contractual agreement of R189 monthly payment. After 3 months of using the laptop it stopped working. When I took it in to Mtn I was told that they don't do repairs on compact laptops and I was given several numbers to call for repairs. My attempts ...