I applied for my iPhone 5 upgrade mid December at the V&A Waterfront branch. Like many others I have been awaiting stock which I understand is not MTN's fault. What is their fault is there inability to communicate the status of the upgrade or even to provide a reliable method of contact other ...
I am very saddened this morning to write a complaint against MTN - I have been with them for many years, and never had any issues whatsoever until yesterday when I called to query when I may upgrade. When I called 808 (their customer care line - number) the voice prompt informs me that I can ...
As per my previous complaint Mtn will not contact me on 0847772636. I got the dates incorrect, Paid to cancel the 3 lines on the 25 August 2012 (R10781.98), as per the agent Mapitso this would include the month of August. R1155 was debited on the 31 August 2012. If the Mtn is brave enough to ...
I lost my phone at work a few weeks back and called to have my phone blacklisted, the following day one of our clients brought the phone back saying that she had taken it by mistake. I have since been trying to unblock my phone but to no avail. I have spoken to Rebecca at the call centre and faxed ...
I recently moved away from a MTN contract to MTN prepaid. I have had nothing but problems since. My voice mails does not work and more frustrating is my phones signal for data is shocking, i can not download emails or use any social networks. I was told this was my phone and when i explained it ...
Hi I would like to know why, after 2 years am I suddenly being billed for data usage over 3mb and only my browsing facility is free? And why aren't other network providers doing this? What is the point of paying R60 extra a month for BIS with no benefit? What is the point of having a blackberry? ...