I cannot receive my accounts via email despite logging onto the MTN website. No one at the call centre can assist, I want to have all my statements mailed to me!!! Your service is bad to the bone, incompetant staff and useless systems that dont even function properly. ...
I took out a notebook contract in November 2012. When I opened it for the 1st time, I noticed it froze a lot. My fiance suggested that we take it back. Thereafter she called me to the kitchen, I closed the laptop screen and when I returned to my desk moments later and opened it up again, the whole ...
On 29/01/2013 I received my monthly statement from MTN. I've got 2 business contracts with MTN. There was an amount of R543.74 invoiced for 'content charge'. I called MTN and demanded an explanation. They said it was for a subscription service from Smartcall technology solutions. I explained to ...
Hi. 3 weeks ago, I applied for a contract at a MTN store in central Durban (WOLA MTN store). When I went to the store I asked the assistant what was needed for applying for a contract because this was the first time that I have applied for a contract. I had most of the documents except for the bank ...
Brand new Samsung Galaxy S2 phone had intermittent fault so I kept taking it back. It couldn't be replaced as the fault was intermittent so the consultant couldn't see the fault. I took it in for repairs on Thursday 10 January and was told it would only be logged the next day and collected from the ...
Two years ago I took out a contract for the Internet. One year ago I got an iPad. I went to oak fields branch to get another sim for my iPad, making it two sims under one number. Since getting a sim fo the ipad, my dongle has never worked. In a year I have made endless calls to the customer care ...