Yesterday i activated a 1 day uncapped bundle and it worked well for 5 hours after that i got a rediculous low speed of about 10kb/s i usualy get 40kb/s after being throtted and today i purchased another 1 day uncaped and got throtted to 10kp/s again now i cant do anything with that speed and the ...
For over three months I have been trying to change my cellphone contract from my mom's name into mine. I have dealt with MTN in Kloof, Durban, and over the duration of these three months, MTN have lost my documents, refused to speak to me and have continuously been told I will have someone 'get ...
I recently took out a contract (upgrade) for a phone with a tv. On completing the contract forms including my tv license and 3rd party form, I received the phone immediately but was told that I would have to wait for the tv, this was not indicated to me by the staff or advertisement flyers instore ...
Cellular Phone was booked in on the 1st of December for repairs. I called the MTN repair centre to enquire on the progress of repairs after 2 weeks, spoke to the consultant and was advised the phone will be sent back to the MTN gateway store. Followed up with the store if the Phone had been ...
I submitted an online complaint to MTN via their website almost 2 months ago regarding their MTNwhereru service which I registered and pay for - which does not work properly. I haven't even had the courtesy of a response or acknowledgement yet!!! The service is supposed to be a safeguard to locate ...
Good day i requested that my banking details be switched because i changed jobs. i did this at the mtn store in eastgate. i submitted the required documents and was told that it was sorted out. a month later it was still not done and had to go through the process again. they then proceeded to bill ...