I did a sim swop in September 2009 on my one number and since then haven't received an invoice. In October 2009 I requested invoices. About a month later, I visited Brooklyn again to request invoices and all of a sudden the account is not in my name anymore, but under a company name. I requested ...
I am on MTN uncapped lite and also have a certain amount of data on my iPhone package. For the last three days, regardless of where I am, I hardly ever get 3G and mostly get Edge. Even when I get 3G, it is no faster than Edge. This is in spite of having practically full signal (95-100%). Usually, ...
I've been a customer with MTN for many years, no hassles. I received notification that my two contracts are eligible for upgrade and went online to their site to confirm. It was true, so I made use of their online store again. Got a call back real prompt, but was informed that the date given me for ...
Is it too much to ask for a reason as to why our speeds have been throttled to 10kb/s since friday? i can barely load on page and if i try load 2 or more it takes up to 5 minutes and still doesnt load completely. Download speed is terrible at first i thought it was due to the lightning storm on ...
To my disgust I recently found out that downloading is no now longer part of BIS... Ok sure, but does that explain why my internet is so slow? Upon finding this out I was told that I need o make sure that I have air tome to download... I am contract? I do have a money value balance yet, still slow ...
After taking 2 months to transfer my contract to my name, MTN then over billed my account, added services I didn't request, didn't add services they were supposed to, substituted pages in my contract without notifying me, got my name wrong, got my address wrong and didn't send me complete and ...