I took my Samsung Galaxy in to the MTN store at Eikestad on the 29th of January (2 weeks ago) to be repaired as the screen has been giving visibility problems and am still waiting for the quote. Since I have dropped the phone off I have personally visited the MTN 4 times to enquire where my phone ...
I have yet to have a response from MTN since 14 January regarding my blacknerry that went in for repairs. you cannot even get through on the phone = no one responds. Amazing how they find your cell number when they want to sell you extra benefits - when i told the lady that it would be great if i ...
MTN contacted my wife wrt renewing her cellphone contract. She did so on the 25th January 2013. They then made arrangements to deliver the phone but when they got to our home they said that they cannot hand over the phone because her RICA address and her Home address was different. Its been more ...
I have a prepaid mtn number, that I only use for my 3G. I bought a R180 prepaid mtn voucher, and battled to have a data bundle loaded. After waiting for about 15 minutes on the 173 number (02/02/2013), someone answered. I asked them to assist me with the load of a 500MB data bundle. The person said ...
If I buy air time or a sms package why does the product I bought expire in such a short time. When I buy food from Spar they don't take back the un-eaten product after 30 days! I find it disgusting that the cell companies still get away with not complying to the NCPA. Why is this, you have made the ...
I recently took out a contract for an iphone online from MTN direct. When the phone arrived I registered the sim card and was told to wait 2-24hours for registeration, which I did.By the next day the phone still said the sim card was 'unregistered'. So I went into MTN Cresta and asked for ...