I applied for a new cellphone contract online with Mtn on the evening of 13 February 2013 after being denied a contract at Virgin Mobile for no apparent reason. I received a phone call from Mtn at 08h15 on the morning of 14 February 2013 to inform me that they received my application and that I ...
I cancelled my contract with MTN in December last year. My account is still being debited every month even after getting invoices showing a zero balance. I sent an email to the person who did the cancellation for me on the 1st of Feb and I have still heard nothing even after asking another ...
I am beyond frustrated and extremely dissapointed with MTN Data Services. i started emails to resolve my slow internet services on the 30th of January 2013, i received the basic email responses advising that they received my query and "someone" will look into in it. Then passing my query ...
I took my Blackberry bold 9800 in for a repair at Tygervallry MTN due a intermittent fault of the speaker not working and the screen occasionally not operating when sliding the phone open early in December 2012. I spoke to Adam, the consultant in store, and he was of the opinion that the ...
I understand that what happened you call it a business rule, but it doesn't help me as no one told me anything about Business Rules... My Concern is that, I paid Full Amount (& I'm still gonna pay) for my subscription (which I didn't get) plus the other additional service of 300MB. Now If the ...
Ok firstly the price in the booklet is wrong so i had to pay R10 extra for my contract as all the gentleman at the store could tell me is 'sorry, they made a printing mistake'. Wow, that's great customer service, i must suffer for your mistakes..? Oh an i only get told this once they have me signed ...