I was due for an upgrade at the end of January, I went to MTN N1 City Mall Branch to move my package to a laptop deal. I was told that i had to do a migration to a data package 1st before i could get a laptop upgrade, i got told it could take up to 7 working days and got told that i was going to ...
I signed a two year contract with MTN for a USB modem internet connection and this has proved a waste of time and money each month the service is erratic and at best an EDGE connection which times out most of the time and I am unable to get into the web sites and E-mail service that I require. At ...
When phoning from Australia to MTN phone numbers, it is nearly impossible to get through. This happens using a cell phone, land line or Skype as well as using different service providers namely Telstra, Optus and Dodo. All other South African numbers work. I phoned the call centre from Australia, ...
I have been a loyal customer to MTN for close to 15years. I have 4 phone lines with MTN and all of them on contract. I had the Blackberry Bold 9700 and upgraded to the Blackberry Bold 9790. Since the upgrade I have noticed that my airtime does not last as it used to and found out that my BIS is not ...
After numerous complaints MTN ignores me. No feedback NOTHING!!! My last complaints were lodged on: Network Coverage problems Case Reference[#6191614] 8 Feb 2013 12:55 30 Jan 2013 14:02 Reference number:0050345 29 Jan 2013 11:04 17 Jan 2013 08:47. Numerous Templates have been completed and sent! ...
There is a question I have posed to MTN before. Why can they not send an SMS when the account is over due like everyone else, they just disconnect. I will not have a Debit Order as I have had problems in the past. This means that sometimes I forget to pay. No customer service reminder just ...