Hi, I receive my monthly statement together with the month's itemised billing. For the month of January I never received it, although the statement was emailed to me and the debit order went through. I have been dealing with Melinie Moodley of Wola MTN in Mount Edgecombe, who has been incredibly ...
Two of my cellphone contracts was upgraded without my knowledge, while I was abroad. Then when I contacted them they requested that I sent a copy of my passport, which I did. There was absolutely no resolve that come from that and no replies. After returning in January I again started making ...
I moved to cosmo city 6months ago and since then I have never enjoyed good reception on network coverage. I have reported this to various network providers (mtn, vodacom, cellc) and their response was "ohh we are aware of the matter as it has been reported quite a lot of times but we are ...
I have a huawei E156 modem bought from MTN that has old firmware and user interface on it. I went to MTN's website for an online update via the modem old user interface which worked fine (only for updating the UI and not the firmware) and as a result now because the firmware on the device is old ...
Long story, upgrade cancelled due to poor service two sim cards one account no .after numerous request for cancellation only one was said to be cancelled. cell no. 0718936881 still active the account running up in arrears just like the other ex cell no 071869883 which was settled and promised were ...
Before I left for America I was told that my South African sim card will work fine without any issues. When I landed my roaming does not work at all. I cannot receive any SMS's or phone calls on my South African number. I have been forced to get a US sim card. I am spending an extended period ...