I cant understand how they can not find me on the system when I wanted tobook my phone in for repairs.informing me that I need to bring with a proof of purchase but one week after I was at the Garden Centre store they call me to say that I am due for an upgrade. this is insane if you asked me. how ...
I have had no resolve for my coverage problem since February. I was eventually contacted by Lucky from coverage on 27 February at 7 pm at night when he was buying dinner at MacDonalds. He promised to call back at 8 the next morning, this didn't happen. I phoned coverage to complain. Lucky called ...
I have an issue that logged with the site -REQ:1533198 The guy that responded to the first complaint never came back to me and i have to personally go to the H/O after a month. i found a CIP rep whom also gave me the run around for another month until finally he advise me that i could collect a new ...
In 2011 I submitted a complaint on this site about extremely poor coverage in our area with regards to Data and voice calls after fruitless attempts to resolve the problem directly with MTN. Our problem was then promptly addressed and Mtn had a subcontractor install equipment at our premises. The ...
Got called on Thursday the 28/03/2013 and was told I could upgrade so went through the whole process and eventually got told the new handset will be delivered by Wednesday 3/4/2013 but my main issue is not that the delivery is a day late already but rather that I got sent no confirmation about the ...
I've applied for a certain phone &handed in all of the required paperwork on the same day with the request to have the phone ready in 3weeks. I asked them to check the system and they confirmed that they DO have stock of the phone. When the 3 weeks passed, without getting any feedback of any ...