I took my cell phone in on 28th November to have a software issue fixed. I have still not received my phone. I have all the contact numbers for the manager and area manager but they will not answer my calls or return my messages. this is my second complaint (following the one i posted on the 4'th ...
I went to an MTN store in Norwood where I met with Prince. Who was not interested in a thing I was saying. I was interupted rudely by one of his co-workers. I then asked him if he could check out something for me and he tells me I must go and phone and find out myself. I have three contracts up for ...
After seeing all the complaints, i have to add as well. I tried to re-activate my BIS last nite, as i am pay as you go, once i tried the normal option, it gave a message that Bis is no longer available. I went to MTN's website as they suggest and followed the instructions for the BIS absolute ...
I have been trying to submit an insurance claim and follow up on it. It is pathetic that I had to bend over backward just to find out the process of claiming because the self help is no help at all. first telling me the number is invalid then cutting my calls off more than 7 times. Its now 7 ...
I recently received a call from SSDA Attorneys informing me that I owe MTN R21000, this was apparently from 2 numbers that are under my name since 2011, I informed SSDA that i do not know of these numbers and the only contract i took with MTN (through Autopage Cellular) started in June/July 2012, I ...
On Tuesday 02/04/2013 I applied for an MTN Data Contract. 3 days later I am still waiting for the approval. The contract has been escalated TWICE by 2 consultants in the Claremont store. And still no answer. Am I missing something here? Am I wasting my time with MTN? As a 1st time customer I am not ...