I have been waiting for my TV from MTN for more than a month now. I got the TV with them but still no TV.I got my TV licence on the 25th of Feb and took it on for the consultant at MTN to send through in order for my TV to be ordered. They told me it will take about 3 weeks but its going on to 5 ...
Dear Johan Schutte (Area manager) I have left a voicemail on your mobile and due to no reponse and resolution to the problem, this email (also to others to take note - and hopefully to expedite the issue) I have handed my Samsung Galaxy Tab in for repairs at the MTN service provider in ...
I'd like to commend Nicole for going the extra mile to assist with my upgrade. I required a 32G white iPhone5 which was really difficult to find stock of. I had personally been to the Woodmead Retail Park store and ordered one but no one got back to me from that store. I then went onto MTN's ...
I upgraded from a 300MB for R150pm to 2G for R150pm. After my first bill I was charged an additional R900 for out of bundle usage; yet the modem recorded less than 1G for the month??? So I queried it from MTN insisting they send me a detailed data itimised bill - I received a list of web sites ...
I returned my Galaxy Tab 10.1 within 10 days of taking delivery in November 2012. MTN continues to deduct premiums every month for something I no longer have. I have lodged numerous complaints and I have to call and follow up everyday. THIS IS RIDICILOUS. I WANT MY MONEY REFUND TODAY OR I WILL TAKE ...
For the past few months MTN is billing me for calls despite been on a FREE CALL package. Several emails and calls to no avail. My phone bill keeps increasing each month. Added to this, it is impossible to pick up anything more than EDGE or GPRS signals. Calls are dropped all the time and their ...