I have been with MTN for 17 Years and for the first time I have received good service without any hitches. It was such a pleasure dealing with Hendrieta as she was polite and seemed to know what she needed to make my transaction as smooth as possible. if more people were like her this country would ...
I bought my phone through MTN DIRECT on the 31/10/2012, yesterday i did a software upgrade and now my phone has been stuck on "backing up data". I called customer care and was told that if i go to the service centre they will be able to re load the software. I get to the Clearwater ...
12 March 2013 - visited MTN Norwood. I wanted to upgrade to a Nokia Lumia 920 (black). No stock. I was told that it would be there on 14/3. Phoned - no phone but was told that it would be there the following week. Well it is the 5th of April and I still do not have a phone. I was contacted once to ...
Ever since MTN decided to cancel Blackberry Internet Services (BIS) we as prepaid customers are being ripped off because now we buy that new Absolute service that only has 200MB and that does not last for even a week and then after that we have to buy Data Bundles that gets finished very quick. MTN ...
I hold 3 contracts. My complaint dates back to February 2013 and deals with poor reception. Your heading reads: "What happened? ". The answer is: Nothing! I am wondering whether I should issue both a recommendation and a warning. A recommendation to drama students: If you need experience ...
Seems this is only way to get a response. Upgraded on 29/01/13 but for some reason MTN didn't process it. Was only told this after trying to sort it out & a hellopeter complaint (14/3/13). They then reprocessed my upgrade (admitting the fault was on their side) but conveniently this ...