Hi MTN customer care I called 173 last week regarding my blackberry that was giving me endless issues - I spoke to a young lady named Palesa Dhlamini- She could could identify the problem and managed to fix it in no time!!! She had all the patience with me and understood that I am new to this ...
I have a uncapped internet bundle contract with MTN, I recently moved to Sonstaal Heights in Durbanville, suddenly i have the poorest Internet speeds on earth. I keep getting disconnected, how can Mtn in an area as highly populated as Durbanville let the service be so bad? I'm seriously considering ...
My husband's 7 month old iPhone 4S would not charge - took it to MTN Tygervalley Cape Town who said take it to The Apple Store Canal Walk who in turn said they do not work on ANY contract phone - if they do the guarantee is void & we will be responsible for all costs. Back to MTN Tygervalley I ...
I have been with mtn for almost 10 years and I must say that their decision to change bis (blackberry internet service) plan to Blackberry Absolute plan was their way of saying 'GO TO ' to their customers who are using Blackberry mobiles. I innitially bought R60 airtime on the 2nd April and ...
I have been a contract customer of MTN since the 1990s. On 8 February 2013, I logged a complaint and received a reference number (1737121). I logged the same complaint again on 28 February 2013 and received the following reference (MTN). I logged the same complaint again on 13 March 2013, and ...
I have had endless problems regarding upgrading my contracts with MTN Bank City, I have two contracts due for an upgrade one of which was upgraded incorrectly! I am a technologically savvy consumer and know what I am looking for in a product and obviously would lookout for the best deals. I looked ...