I applied for a new contract, the package is the uncapped 3Gig - this means that for 3Gigs I would have fast 3G/HSDPA speed but after that the internet speed would slow down only. I have complained of weak or no reception and slow or no download speeds to 1555 and 808 who kept referring me. Then in ...
Then on Sunday 31 MARCH 2013 I receive an sms from MTN stating that "Dear valued customer, your recent application with MTN has not met our criteria and we are therefore unable to proceed with your request." How does MTN not having stock become me not meeting their criteria AFTER my ...
The past couple of days I've been receiving frequent private calls and since I work in a library, my phone is mostly on silent. Today I finally managed to answer and it was someone from Yellow Mobile phoning me on behalf of MTN. I responded by saying sorry, but I have recently signed a two year ...
Been billed incorrectly for last 8 months. Been communicating with the MTN dealer that we signed contract with for last 8 months. He has been dealing with MTN H/O for last 8 months. Complaint still not resolved. Want to cancel this contract with immediate effect as we are not recieving any responce ...
I have a 24 month 3G uncapped data contract with MTN . It is consistently ridiculously slow or completely non functional. I know I am not the only one experiencing similar problems. I am simply not getting what I am paying for and no way of getting out of it. Two questions: 1. Has anyone ever ...
Over the years I have had to visit the MTN branch in Claremont many times and there is one common denominator: If I don't get to see a consultant called Lloyd Manoek it all goes pear shaped. It also seems to me that all the other people working there go to him for help and advice. How is it that ...