MTN advertised a Packard Bell i5 laptop for R199.00 p/m. I had queried this since day one and no stocks had been received from either Tygervalley, N1 or 808. N1 said I should sign and that I would be guaranteed one when stocks arrived. This did not happen so I complained. The manager was notified ...
So I was at the MTN store 3 weeks ago to open contract with Samsung pocket and 32" TV and was told it will take up to 2 weeks for the TV to be delivered. I contacted the delivery company only to find out that my order was sent through this week only. Now I have to wait another 2 - 5 weeks for ...
I had a contract with MTN for an Xperia X10. on 22 Jan I email them to confirm when the contract end date is, as I did not want to be billed due to monthly top-ups, etc. after the contract ends. They confirmed that the contract would end on 2013-03-10. On this date, I noticed that I could not make ...
So I called MTN Direct on Tuesday and gave them all the details etc. to take out a new contract with them. First the operator says everything is fine I will get an sms from MTN to say if it has been approved or not. I get a sms about 15:00pm that I should fax them my recent payslip, bank statements ...
I got an sms about getting 50% free airtime and at the end of the sms it says "reply STOP to Opt-out", I replied STOP multiple times, yet I still keep getting the sms every week. Please stop sending me spam, I get enough of it already. ...
It is now a year that we are struggeling to get a response out of MTN to help with no, or bad signals and no or bad internet. Mr Mojalefa Mokoena as well as "Patrick" from the coverage dept promised to send technicians to our area., but it just stay at promisses. Our free minutes build up ...