I signed for an upgrade contract on the 20/11/2012 for the MTN 100 top package, including free itemised billing, CLI and BIS total of R161.00 inc vat. Corporate Eskom package blackberry 9320 My account at the end of February 2013 was very high. I contacted and emailed Craig Hamilton at MTN ...
I went to an MTN store, so that I could port from Vodacom to their network. However, when I arrived, not only did I receive bad service, but the consultant ended up making a record of a sim number different from the one she gave me, and that 24 hours later, I found out that my number (which was ...
I want to sell my phone and had a general query about it being a contract phone. Craig went out of his way to give me advice w.r.t. current pricing and where I could try to advertise the phone, even giving me extra advice about safety and what to look out for. I'm sure my query had nothing to do ...
I placed a claim for my cell phone on the 11/03/2013 till this point I had no feedback from them. I tried several times to do followup but they are busy for me. I am a very loyal customer witih two contracts with them, I dont deserve this treatment. ...
I have been called by MTN telemarketers, trying to sell me contracts and offer me promotional deals repetitively throughout this year. I have asked multiple time to be removed from their database, but they continue to call me. Please remove my details!!! I'm not interested in any of your offers and ...
It saddens me that this is not the first time i have complained on this forum about MTN. Their disgusting attitude towards me and their complete unwillingness to assist, is a poor reflection on the type of brand that they are trying to promote. I was told (1 month into my contract) that regardless ...