After my retrenchment was finalized i went in to promenade branch where i was told i need to phone in to make payment arrangements. I did that and was told by pre legal department that they dont make provision for such people and that i am liable for FULL payments. So meaning what? my family must ...
I upgraded my Blackberry Curve on Monday to another Blackberry Curve Contract. I mentioned "I believe we will need to pay for data used, e.g. going on Facebook, receiving emails, doing bbm" and the response from them was "no, not". They said the new contract is exactly same as ...
My headline is a statement made on a brochure I received when upgrading my son's phone. I have been waiting almost 2 months now. On the 14th of February I upgraded the phone. On the 20th of February I received the phone. When we turned on the phone we were shocked to see pictures of different ...
I am so upset with the service I get at your MTN store in Promenade Mitchell's Plain in Cape Town. On the secondof April 2013 I changed my account from debit order to paying cash. I received an sms this morning stating my account is in arrears. Number one I never knew that I had to pay my account ...
I had booked my Blackberry Curve in for repairs at the MTN store in Campus Square on the 06 March, whereby I was informed by Samantha the sales assistant, the phone would be ready by the 22nd March however when I went to the store which is twice by now, I was told the phone was not ready and the ...
I have been trying to port to MTN. Without success. Cannot get hold of contact at MTN. This has been a long journey. Vodacom, bad service after more than 10 years with them. Tried CellC but they could not deliver a sim card in a month so cancelled everything after numerous attempts. Now MTN, since ...