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Mtn
Found 14360 reviews / complaints
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Mtn
Terrible service overall

I took my blackeberry into MTN walker drive for repairs, 2 wks later was given a refurbished bb that only worked for 2 days. Took it back and they reloaded software in store and worked another 2 days sent it for repairs. To cut a long story short the phone came back almost 2 mnths later damaged ...

Mtn
3 weeks, no upgrade

It's now been 3 weeks since I embarked on the process of trying to upgrade with MTN. To date I have not received a single communication from my "service provider". Not one. Other than the platitudes they post on this site. I see from the very many other posts on this site that I'm not ...

Mtn
No feedback regarding phone repai

Hi There, Hopefully by adding a complaint I will get feedback. On 11/04/13 I handed in my Samsung Galaxy S2 for repairs at the Mtn Connection shop in Centuirion mall. I got a copy of the TFR and I phoned the Technical & Collection call centres on the form to find out what is the progress on my ...

Mtn
UPGRADE QUERY

Jarred gave me a call a few weeks ago to upgrade my contract (073 030 9926) which I agreed to. Delivery was arranged but the courier couldn't't release my parcel because my first name on the contract didn't correspond with they one on my Id book. This was because the person who signed me up for the ...

Mtn
Fantastic call center agent!

I just have to say, that i have not experienced such amazing customer service in a very long time! Devashen Padayachee was extremly helpful, patient, polite and knowledgeable, and in a matter of minutes managed to order me the last I-Pad mini in stock. A big, big thank you to Devashen Padayachee, ...

Mtn
Mtn not providing feedback

I booked my S3 phone for repairs on 8 April 2013. I was informed by the consultant I will receive feedback within 7 days. On Sunday the 14 May I went to the shop to check on the update of my phone. I was told the system is down and was given sales person cell and email address. I used both the cell ...