I herewith AGAIN, write another report on MTN as to bad service, incompetent staff and most of all, MTN not being able to give me answers. Each call centre staff member has a different story to tell and not one of them is even near to the truth! I have now been in contact with so many different ...
On the 16 March 2013, I obtained a BlackBerry Z10 on a contract upgrade from MTN Store at Gateway Dealer #:61485, the battery life on it lasted only 2-3 hours even thou it was fully charged, phone started heating up although it was not on charge, and then shortly there after the loudspeaker stopped ...
MTN called me to sell me a 3g device in January 2012. It turns out that there was no access in the area that i was in. I called to complain and get assistance was transferred from pillar to post, they called me back to confirm that they would cancel the contract and collect the unit which they did ...
I have recently purchased a R20 recharge voucher via a banking website and discovered that the airtime is only valid for a month??? Is this correct?? On checking your website I could find reference to R5 & R10 vouchers being valid for 20 days. I have previously always purchased R30 vouchers and ...
I WAS ON A R59.00 PACKAGE FOR R100 AIRTIME IN MARCH 2013 I DECIDED TO USE SAME PACKAGE BUT INCLUDE BLACKBERRY BIS, I WAS TOLD THE NEW MONTHLY COSTS WOULD BE R 120 P/M BUT NOW I AM BEIING CHARGED FOR THE MONTH OF APRIL 448.28 AND MTN CALLS IT [PRORATA] CHARGES WHY DONT THE SALES PEOPLE TELL ONE ...
Afternoon. My cell account is with MTN . My account has been static for 16 years... ie what ever the amount on the contract is for, that is what I have paid. January 2013 I was lumped with a bill for CONTENT CHARGE OF R61, 00- extra. Feb R171.50-- extra charge. March R171.00 extra tr charge. April ...