I unwillingly subscribed to the MTN Play service 'Ask the Sangoma'. Without stating when or howmuch this would cost, MTN have automatically deducted money from my airtime. This will continue until I unsubscribe from the service. I have trawled the MTN website and my phone options in an attempt to ...
My husband opened an account for me with MTN. Somehow THEY never took one debit order so we ended up with an outstanding amount. We got laywer calls and threats for YEARS even after we settled so we werent allowed to upgrade or do anything on the account but eventually it got sorted out. We closed ...
I called this morning to find out if i qualify for an upgrade. Then i spoke to one of your agents to find out my amount due and what is based on, so the guy told me that i have insurance for my blackberry which I'm not using it anymore! I ask if i can cancel or transfer into a fairly new device. I ...
After reporting download speeds of less the .03mb in a 3g coverage area on saturday 20 april, up to now, nobody ever gave any attention to my issue. I phone them every evening to follow up, and get promised that somebody will contact me, all!!! I'm fed up!!! ...
Hello MTN. I think there is some confusion here. After multiple attempts to resolve my issue, to date you have made only promises. Yes, plenty promises and nothing happened. I got so frustrated that I requested you take your back. Then more promises followed. Eventually I was informed that MTN was ...
The employee at the goldfields mall mtn branch with dreadlock hair was incompetent to find any information on the system about an account querie. He told me that there has never been an acount on the surname. Had to wait more than 20 minutes and then this person left me and assisted another client. ...