After 4 months of complaining and struggling with MTN on a sim swap issue Mr Paul Rozycki eventually came to the rescue and assisted me with my issues and promised a refund on the costs incurred due to their fault. Thank you for attending to this issue as the rest of MTN personnel were of no use or ...
I all started on the 16th of February 2013. I contacted MTN via email because in my area I battle to get an edge connection with my MYN modem. The reason I needed the connection sorted out is because my daughter was due to do an evaluation on the internet. To This MTN answered with an automated ...
Thank you very, very much "Linda the supervisor from MTN customer services" who took my call on behalf of "Mr Gambu" on The 05/05/2013 between 18h15 and 18h38, you guys really made an of me tonight, well done!!! Nothing feels better than going to bed feeling like a tree and ...
About 2 months ago, i purchased and activated a MTN 24 hour loyalty points data bundle. I proceeded to make use of this bundle and downloaded content off the internet. The following morning i checked my unbilled balance and found an excess charge of over R3000. I phoned MTN SP query this, thinking ...
Iike so many other companies looking to offer the latest technology hardware, we as consumers seem to be stuck with poor software/firmware support. Being a Blackberry Z10 user, it is frustrating to know that the newest OS is alrwady not only available internationally, but that Vodacom has already ...
My phone was on Wed 1st of may, I managed to suspend my contract and then went to the mtn in eastgate to get a sim swop so I could reactivate my contract on a new sim. I was told that it would take 2-24 hrs to activate. I waited until Saturday night and still nothing so I called the mtn customer ...