AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Account in Legal yet all payments made | #109964

Mtn
Account in Legal yet all payments made

Please can you assist me.
I had a corporate MTN contract and decided to close it or rather migrate to prepaid at the end of January.
On the 2013/01/31 - a debit of R1 160.94 went off and I believed that concluded my contractual agreement with MTN. On the 2013/02/28 - a debit order of R853.38 went off which I reversed because as far as I was concerned and according to your February statement the only amount outstanding was R15.60

Please see snapshot of debit orders below.

2012/11/30 -684.47 DEBIT TRANSFER MTN SP
2012/12/31 -1316.49 DEBIT TRANSFER MTN SP
2013/01/31 -1160.94 DEBIT TRANSFER MTN SP
2013/02/28 -853.38 DEBIT TRANSFER MTN SP
2013/02/28 853.38 RTD-NO AUTHORITY TO DEBIT MTN SP
2013/03/28 -864.78 DEBIT TRANSFER MTN SP

As you can see the amount was once again deducted on 2013/03/28 with interest.
I have now applied for another contract with MTN, not a corporate package, and this application was declined due to my account being in Legal. I'm very confused by this because I have made all payments INCLUDING payments I don't know about. Please can this get some urgent attention.

Date:

Company: Mtn

Country: South Africa   City: Northgate

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google