Please can you assist me.
I had a corporate MTN contract and decided to close it or rather migrate to prepaid at the end of January.
On the 2013/01/31 - a debit of R1 160.94 went off and I believed that concluded my contractual agreement with MTN. On the 2013/02/28 - a debit order of R853.38 went off which I reversed because as far as I was concerned and according to your February statement the only amount outstanding was R15.60
Please see snapshot of debit orders below.
2012/11/30 -684.47 DEBIT TRANSFER MTN SP
2012/12/31 -1316.49 DEBIT TRANSFER MTN SP
2013/01/31 -1160.94 DEBIT TRANSFER MTN SP
2013/02/28 -853.38 DEBIT TRANSFER MTN SP
2013/02/28 853.38 RTD-NO AUTHORITY TO DEBIT MTN SP
2013/03/28 -864.78 DEBIT TRANSFER MTN SP
As you can see the amount was once again deducted on 2013/03/28 with interest.
I have now applied for another contract with MTN, not a corporate package, and this application was declined due to my account being in Legal. I'm very confused by this because I have made all payments INCLUDING payments I don't know about. Please can this get some urgent attention.
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