Did a upgrade on the 29/4.Took the Samsung S4.MTN proudly displays new packages. Anytime 200, R200 airtime, 200MB, 30min MTN to MTN and 200sms MTN to MTN. Check my balances and realised i am only getting R200 airtime and 25sms. Logged three incidents last week. Now my account billing date is the ...
I have upgraded my phone and renewed my contract beginning of January this year. My contract has been loaded incorrectly on MTN systems and on top of my agreed upon contract amount I am charged an additional fee adding about another 50% on my bill. I phoned MTN help and they advised the only way to ...
End of March I upgraded me phone to a Sony. According to my account you still charge me for Blackberry Internet Service. Can you please delete it and repay me. Your call centre does not exist. So it is useless trying to get hold of anyone there. ...
Dear Mr Peter I went for an upgrade at Mtn in canal walk on 5Mar13 to a Samsung tablet. After a day or 2 I noticed the device was faulty. I took it back to the Mtn in V&A in the 7day period probably on the 7th day and asked to check it for me and they happen to find no fault on the device and ...
I bought a Samsung S4 last week Wednesday and was told activation would take 3-4 days as I was porting from Vodacom. It's now a week and I'm still sitting with a phone that is brand new and not working. cant make or receive any calls. when I call the MTN store I'm told everything is done on their ...
I called wanting info on the software update on the tab and was refered to the clearwater shop but got there and was told that is not done on the floor and I must book it in, which I did on the 29th of last month already and up to this day NOTHING, I thought this takes up to seven working days? ...