Yesterday the whole day i could not access my data services i even thought for a second that my BIS might be up. i went and bought airtime to load it as i am on prepaid, i could not load it, i could not get through to 173 for assistance, today i still am out of service, i called this morning to ...
Being a new subscriber to MTN, I was extremely disappointed in their customer service. Every call centre agent at MTN kept referring me to another consultant as they could not help me. I spent 3 weeks of endless phonecalls and frustration, for not being able to use my new cellphone. Many greatful ...
I have written one or two things about Mtn before, some good and some bad but lately i have had nothing good to say about it, from the pricing (they have been trying to fix, guess too many people complained) to the bad signal and service and attitude, to the loyalty points on my data modem i can' t ...
I bought a samsung smart phone (S5300) and a 32inch samsung LED TY package on contract at a value of R369/month. I received the phone on 21st January 2013 and was told I'll get the TV end of February, to date I have not received it. I went to the store several times but no one was taking ...
Retentions Department consultant failed to fully, clearly, and adequately explain the terms of cancelling a contract to me. he only explained that I will lose ALL airtime, data, etc. AFTER he had cancelled the contract. i will now lose substantial amount of data and airtime which i topped up just ...
After feedback on Hallo Peter I can still not receive data on my Iphone? this was your response! Hello justis, Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our ...