I am so disgusted with the service at Mtn, you guys are rubbish. i bought my phone December 2012 just imagine 2012 and we already in 2013, and ever since i bought it, it never worked, took it back for warrenty assesment twice and never get any positive feedback, its forever we will get back to you, ...
I called Mtn today 6 June 2013 spoke to a lady by the name of Thuli Dube I wanted to reset my voicemail password. The number is under my sisters name. She just didn't want to help me I had the I.D no also had the account password she declined to help me and again I called earlier and spoke to a ...
Now, what if i do not have the box anymore as "prove" and yet every month end you still deduct money from my bank account, exactly for what if you want me to give provide you with proof? That is pathetic. ...
HI, I tried to cancel a contract within 7 days due to it being ineffective in the area and i was not instructed of the usage policy and was therefore not in my interest to carry on this contract. I was told i can cancel the contract but must pay for any usages which is fair and am fully prepared to ...
The problem started with my December 2012 Invoice, where MTN didn't give my normal contract discounts for BIS and CLi. I phoned them and explained the problem and got a reference number. The next month it was refunded but the discount still not implemented. Every month I phone them with the same ...
I have called 2 times for my itemised billing at the call centre and still waiting for it? Went into the branch to verify my email address and already failed by having it wrong on the data and then it was changed to the correct email address. Still waiting for my STATEMENT! Bad costumer SERVICE ...