Three weeks later no contact from the Branch or Regional Manager as previously advised by MTN. No one seems to be interested to resolve my request. Simple request to change from anytime calls to off peak calls. ...
R60.00 airtime loaded to Blackberry on Thursday 06/06/13 to have BIS activated and got R30.00 "mahala" airtime. I had no idea that that meant except for the fact that it was "free" airtime for being a loyal MTN customer for so many years. I attempted to load the airtime today ...
I received a positive email back from you dated 2nd May, ( https:///mtn/complaints/unwilling-to-help-and-respond-to-orders-repairs-1074931) whereby my concerns were to be escalated to Regional Management. To date (over 5 weeks after) I am yet to receive a response??? As mentioned before, I have ...
Accounts have been debited however invoices for last six months have not been received to date as is mandatory by SARS ...
Good Day, I have cancel my contract within the 7 days as per the consumer contract, but up to know they are just making excuses and in last week I got a call from MTN direct saying that they will not be canceling the contract. The worst part is still that they can not give a reason to why this is. ...
I have recently opened a contract for an ipad mini, first month my payment does not get debited. In the same month my ipad gets disconnect. No contact from MTN, I inquired as to what's happen to be told my account was changed to cash! But no one from MTN made contact! After a day of calling into a ...