Dear MTN I have been a valued client for nearly 12 years now, I have never used any provider but I am seriously considering moving over to your competitors (Vodacom or Cell C). I have recently acquired an android phone and where I have stayed in different areas in Cape Town however I have just ...
I was broken into at the Shell Toll Plaza. Umvoti on Friday, I called the lady who helps us with our cellular requirements BELINDA RAUTENBACH, it was no problem for her to help, she logged on and cancelled the sim in minutes and also proceeded with a follow up call to ask if I needed anything else. ...
This number 083 9856892 is supposed to be RICAed... but it takes forever and a day to RECEIVE a single sms. What service from a moronic provider!! NOT IMPRESSED AT ALL ...
Yesterday I called 808 to have my voicemail activated to nofity me when there have been missed calls and voice voice messages left in the event of the device being switched off. Initial call, I was referred to 1555 who then transferred me back to 808, when I spoke to Busi she had no idea what I was ...
Spend >2h on 3 cals to the call centre 1st operator (Phinda) left me on hold for >40 min saying he was contacting the network division, this after trying to tell me that my cap had run out on an uncapped contract. 2nd eventually agreed there was a network problem, then cut me off 3rd ...
After battling to log on to the website (my own fault) I phoned MTN to cancel the BIS on my account as BB has packed up and no longer need the service. Unfortunately I didn't get the name of the person I spoke to but she was extremely helpful and polite and managed to cancel my BIS on the phone in ...