Purchased an additional contract for a Samsung galaxy S4 last week Wed (paperwork was done on the Tues). I was not a new client, in fact, this phone was the 5th device to be added to my portfolio. Picked up the phone on Wed and the idea was that my husbands old number would continue on the new ...
I bought my Blackberry last year around September that was supposed to come with a voucher of R100 and till now I've been given the run around between MTN and American Swiss branch where no one wants to take ownership of this and resolve it.. every time I send a mail someone reads it and do not ...
Not only did I receive a sms stating "Thank and goodbye" before you cut me off with no warning when I decided to port my number to Vodacom for various valid reasons - this was more than 6 months ago but I am STILL receiving "marketing" calls from your call centre and am being ...
On 23 April, I sent a complaint - money had been deducted despite me having cancelled my contract. On 24 April I received a reply stating that it had been transferred to the relevant dept. On 25 April, I received an email from Omar Daniels stating that a credit had been created - ref 779504 and ...
On MTN statement it states that international dialling needs to be activated with written consent. In March i received an account for international dialling to the value of approx R13000.00. This matter has been "under investigation" for the last 3 months. I have been pushed from pillar ...
Good Day I would like to let you know of the almost complete lack of cellphone service and signal at the home of my extended family. I am issuing this complaint on behalf of them as they were not sure how to do so. They live on the corner of Cassia and Elwak Road in Reservoir Hills, Durban and are ...