I had two blackberry phones in the past 4 years. In upgrading (Tuesday, 11 June 2013) for the same package my data is only 200MB per month. No idea how many data I was using for the past 4 years because everything was included in the package. Last night I downloaded an application for 25MB and one ...
I've experienced trouble with the MTN mobile network on a daily basis. I have very poor signal (at times) and I've heard numerous MTN customers complain about the same problem. I pay for a service, and it's only fair that MTN delivers on that service, otherwise it's breach of contract if MTN cannot ...
I have been wanting to exercise my cooling off right for more than a week now, as I cannot continue doing business with MTN any longer as a result of multiple service failures. I was referred to the Service Centre at Northgate by the call center to give the handsets back. I first went there on 6 ...
Dear Sir, Refer to my e mail sent to you on the 30 May 2013. I have not had the courtesy of a response from you. Today is the 13th June. Yesterday I received a call from Porcia to say that I was a priority call and if I was willing to pay R2650 for the phone to be repaired. She then explained that ...
I lodged a complaint with U Fakir who then forwarded the e-mail to G Goncalves on the 22/05/2013. My complaint was against staff members, S Ogle and C Tsote, they work at the MTN store at Standard Bank Centre, Simmonds Street and against MTN billings department. My complaint is lack of service / no ...
Good Day Can you please explain to me how this happened because before this month this never happened, my bis covered everything, and that is the contract that i signed (bis covers everything) and nobody informed me of this Rim that you are talking about i never signed anything stating that i will ...