I applied for a MTN contract on Tuesday 3 June by email after having been in store the previous day. After sending all my documents I received no confirmation of email. By Thursday I phoned the shop and asked if they received my email, the confirmed that they had received it but the girl who was ...
I have made several calls to the MTN call Centre in the last 3 weeks requesting my itemised billings for the April and May billing cycles. I still have not received them. I have also requested this through MTN Active and to no avail. What more am I supposed to do??? ...
On Monday 03/06/2013 I applied for a MTN contract which included a uncapped data sim and a router. They told me the router would be delivered the following day. This was not the case as I received the router the following Monday 10/06/2013. On this day I signed the remaining paperwork and was told ...
I decided to leave Autopage once my contract had ended and go with MTN direct due to poor service and over charging with Autopage. I wanted to port my cellphone number from Autopage and open a new contract with MTN. I was initially helped by a women who was actually rude and not competent. She ...
I went to mtn store in Benmore on tuesday 11th June as I was illtreated. I went to claim a handset since it is an mtn owned store, I had my ID at hand and the approval letter of the insurance claim of which it was written that I must produce it together with the ID nad the damaged handset. I got ...
I have contract phone with mtn which stared last year Sep .i 've been paying to pay R198.a month for the first 3 months until now they've been debiting R100. now they are blamming me for their mistake amount. They say im ouing them R200.04 which i agree to pay at the the end of the month. I spoke ...