I just upgraded a contract phone 2 days ago and It is still not activated, I have called MTN customer care the whole day yesterday 13.06.2013 but the consultants are just transferring me from one department to another with no assistance, Im sitting with two phones that are useless, Blackberry with ...
It has now been 40 hours since I've upgraded my contract and had to get a new micro sim. The new sim is still not active. This after calls to the supplier and they said they would have it done immediately. This is nonsense, as I need my phone to conduct business. Also, the 7 day return policy on ...
I arrived in Australia on the 10th, I phoned my daughter once and send a few messages. Later on the same day MTN send me a sms telling me that my account has been suspended due to large account, over R11 000. I put the phone on flight mode, and later switched it off and removed my simcard. I have ...
Hi Veronica, The below complaint is in response to Veronica from MTN's response dated 22nd May 2013 to my complaint on Hellopeter. You guys are a joke! This matter is still not sorted out to date (14 June 2013) despite my wife making numerous attempts by sitting in CNA for hours. We have had no ...
I contacted Mtn service provider to submit a query regarding a lost or sim card, as a result I held on the line for 16 minutes before my call was answered, then I was transferred from one department to the next department and finally my query was booked after asking to speak to a supervisor or ...
MTN het my 'n kontrak telefonies aangebied en ek het dit aanvaar. My verloofde het die kontrak gebruik en betaal in 2011/2012, maar is uitmekaar en het gevra dat hy steeds die kontrak gebruik en betaal tot dit verval. 2012 was die kontrak "due" vir 'n "upgrade" en ek het MTN ...