I have no option but to report my complaint here as my calls exceeding 1hour to the 808 customer care on Tuesday 18/06/2013 is never answered. I purchased a 2nd hand cellphone (Blackberry 9900) from a work colleague with 20 months warranty remaining. During the 1st month, the phone had a problem ...
I have been with MTN for almost 15 years, and having lost my phone on the 07 June and carrying the hope that it will be retrieved given that the area where I lost it/ has CCTV cameras. Fast forward to 18 June, and the need to reconnect with the world and ensure that my business no longer suffers ...
I made a cellphone upgrade online and the phone was delivered at my workplace on the 14th June 2013. I switched the phone on that evening and left it on the charger until the later that evening. I decided to check if my data and airtime were in, which was but was less than what i had expected. I ...
I bought a phone last year from MTN Direct in July 2012, the contract agreement was R369.00pm. On the contract it included a 75MB service which has been always discounted off my invoice every month. But Since February 2013 the service has been included in my invoice. They have been doing this from ...
So I logged a complaint. MTN acknowledged the complaint on Hello Peter- but since then (3 weeks later)- still nothing!!! In Fact other than the Hello Peter reply- I received nothing from them either by email or telephone call and one would assume they have my number right? Latest HP response 31 May ...
I must say I have been a die hard Mtn fan from day one. I have never been with another network, over 10 years with Mtn. I think Its time to change after the bad service I am getting from them now. I have a samsung galaxy note 2 I sent in for repairs at mtn they cant seem to fix the phone. Its been ...