To whom it may concern, I have currently got a contract with MTN, I am pleased to say I am happy with the network provider. On the other hand, I have recently been promoted and require a new contract with my same number. When I ask or phone the customer care centre, they either don't know what I'm ...
We have had a MTN unlimted data package for almost 2 years now. We have never been able to get onto the internet in our home. We just for interest sake got a vodacom sim and there we go i can in my bed and directly stream movies without a glitch. we have called many times and every time we just get ...
I am fed up by waiting for answers. I call the call centre and get the same answers it sent thru to head office and 24 TO 48 hours it will be sorted out and ill have my data come on man its two weeks and nearly time to pay and no data what must I do to get help. I want answers and compensation for ...
I upgraded to a combo pakidge off a samsung pocket and 32 inch tv! I still have no tv up to date! How long does it take to get a tv!!! ...
I lost my phone and wanted a sim swap. OMW the worst customer service eva. I waited to speak to a consultant more than a hour i eventually spoke to a African Lady who was very rude, irritated and abrupt. Mtn your call centre shucks!!! ...
I upgraded my contract in March or April for a S3 mini. I realized that in the second month I was still being charged BIS services and was charged for the activation fee AGAIN. I called the call center twice I think, just to make sure that this was sorted out and that I would get the refund. During ...