An EFT payment of R479 was made on the 22 May 2013 towards the account 0737576664 but the reference number was not included on the EFT. I then sent a proof of payment on the same day and I did receive confirmation that this was going to be resolved by Phyllis Nlhapho. I made another EFT payment of ...
A few weeks ago I complained about MTN not giving me any feedback at all with regards the installation of a 3G antenna they assessed was necessary to instal in order to improve my 3G signal at my premises. I got the reply below and yet still todate nothing has happened yet. Hello Shamudulu, Thank ...
I ordered a new phone from mtn which was delivered last week Wednesday. I called the same day to get the card activated, i was promised that it will be activated within 2 -24hrs. This was not done I called again on Friday the lady at first said the card was not ricad and that I had to go to an mtn ...
We have been absolutely horrified and disgusted in our dealings with MTN, not only Carnival Mall but the head office and management as well!!! They have passed the buck of their poor advice and service from their salesman, Okkie, straight onto us, the clients. As consumers, we rely on the advice of ...
I was on My Call 350 package with MTN where I paid R318 a month for a cellphone contract on the Nokia N8. The contract expired on the 25 of April and I downgraded to My call 100 where I should be paying R100 a month for a new cellphone contract where I bought Nokia Asha 302. I receive the Phone ...
To glenda, supervisor at mtn direct> i am still waiting for your call. You were supposed to check the call records and get back to me regarding cancellation of my contract which i obtained over the phone from joeleen. Your customer service department cannot assist customers since they cannot ...