I was applying for an MTN contract. Their system declined my application because they say I have a judgment on my name. The judgement was settled last year and I have a letter from TransUnion saying the account was settled. Pity MTN system can't even pick it up and declined my contract on such a ...
I went to apply for a contract phone during my lucnh ahour, the lady was from lunch as she walked she sat on the desk and removed me from where i was siting and filling the form, she's very rude and doesnt have any customer services skills, i filled the application, she called me stil in that tone ...
My Nokia Lumia 920 froze and I could not use it at all. I gave it a few days thinking that when the battery runs empty then I can charge it, and it will work again. After four days, it still did not respond and I was not able to use the phone at all. I could not plug it into my computer, or charge ...
I phoned MTN customer care a month ago and asked them to change my debit order from the 25th to the 7th. I spent half an hour on the phone changing the debit order date and checking details, etc. She said it had been done on the system and the next debit order would come off on 7 July. The debit ...
I only got my phone this month on top up contract for R310 p/m R100 Airtime and 200MB per month. Today a debit order of R 1164 has been made on my bank account by mtn which I dont know about.where does the R1164 comes from? What happened to the R310 per month fee x 24month. ...
I am trying to cancel my one mtn contract when the 24 month cortract expire, but on day 1 they had system problems, day 2 and 3 no answer when you select to speek to a consultant. I left a message on the contact us page on their website and I did send an e-mail to them but still no responce. ...