I had over a thousand rands rand value before i upgraded my mtn 350 mcontract and had a complaint on the 2 may 2013 to mtn about being told that my rand value wont be carried over. got mail from a mr. omar daniels which as follows: Good Day The rand value carried over has already been paid for and ...
Yesterday I got the most outstanding and sterling service from Wandi Swaartbooi. I went to Mtn Morningside to inquire if I can upgrade and get a new phone (my upgrade was only due today, the 1st July 2013) I was fortunate that the first person I encountered as I walked into Mtn was Wandi. Not only ...
Hi Would just like to say well done to MTN on their customer service for the data and technical department experience efficient and clear instructions on how to solve my problem. Thanks guys ...
When calling the MTN Insurance call centre and selecting the option "Cancel insurance" the line goes dead. When selecting the option to speak to a consultant the line rings for over 15 minuets! When I try and call MTN about the matter I am told that only MTN Insurance can cancel my ...
I/ we have experienced massive problems with dropped calls. Make a call, chat for 1 minute and the call is dropped, phone again and the same thing happens. Sometimes one makes 6-10 calls to the same number. Call centre and coverage denies the fact that there is something wrong somewhere, that is if ...
My MTN dongle broke so on Saturday I went into get a replacement. The lady didn't have stock so I had to go back on sunday. They do not have replacement dongles for you, you have to buy a new one at R549-00 and re-RICA it. It's now 26 hours and it is still not active. When I called in I got told I ...