I have been an MTN client literally since MTN started... This 3G device, probably about 5 years... the service is usually not splendid in Lonehill - none of the other providers perform at all in Lonehill so I should be grateful that MTN has some sort of coverage... I have called the call centre 3 ...
Roaming in UK and used phone minimal times on exception to SMS and make calls, not more than 5 times and for short periods.( less than 5 min). Got SMS from mtn that 70% calls and SMS/data will be on discounted rates. Bought UK Sim and used it throughout for calls, SMS and data which was limited. I ...
I discovered that MTN made additional deductions from my account, in respect of a third party without notifying me. When I queried this I was told that SMS messages were send to me by this third party and that as I did not respond to these sms messages it is taken for granted that I accept such ...
Signed up for upgrade of contract early March 2013. Due to the salesman, Mazwi, putting in wrong code I have been billed at wrong rate every month. I have been back to branch 10 times. Mazwi has applied for credit for me, all to no avail. I then went to MTN Head Office, Fairland, explaining all to ...
My mother passed away during the last year. My father had decided to change the contract on my mothers name with MTN from pre paid to post paid. He visited the branch in the Avenues with my wife. He explained that he will be travelling in July and cannot come in to change the contract to pre paid ...
I had recently decided to take up a new cellphone contract with MTN and as gateway is close to where i work it was convenient to use this store. I went on a Monday afternoon and when I spoke to the sales lady (Nukhanda, I think) she said that they did not have stock of the phone i wanted however on ...