On 10/06/2013 i took my Blackberry 9790 in for repairs as Yvonne explained to me it can take up to 4 weeks for repairs. I called in on the 02/07/2013 to follow up on the repairs of the phone, at first no one could tell me where the phone is or whats going on so my first impression was that the ...
I have dropped my phone off for a repair quote with MTN Repair Centre. I was told numerous times that I was not insured. Eventually hours later I was infact told that I am insured with MTN themselves. After more than 15 calls to the number supplied, I have been told constantly that my number is ...
Yersterday i tried calling to change details on insurance and waited 33 minutes when I eventually dropped the line. Tried again today and waiting 22 minutes already with still no answer. It is flippen frustrating paying for this service and shuold something happen they wont pay as details on ...
On Sunday the 6th of July I did a Sim swap. Unfortunately I lost the Sim and went back on the 7th to the same store to do another Sim swap. I was told that the Sim would be activated within 2 to 24 hours. Today (the 9th) I phoned the call center as the Sim still hadn't been activated. I was told ...
Last year I took out a contract from MTN in Ladybrand for a 2gigabite @ R149 per month. In November I decided to change the contract to an uncapped contract that was R300 per month. I called the branch and spoke to Christiaan to change the contract, where he replied all is in order and no need to ...
Good Day I recently took out a new contract at MTN. The first statement I received (end of June) invoiced me for two cellphone numbers (My one and a cell number that I do not own). The debit order has already came off my bank account, and I was told that it will take 21 days to fix? How's that ...